Management Supervision Skills

Overview of course

Facilitated by Crisp Professional Development we have six spaces left on our Management Supervision Skills workshop this September.

The course is an ideal training course for any Supervisor or team leader who has to manage people but still has to work as part of the team. Individuals’, teams’ and organisational success come from consistent and effective management.

This course addresses how to maximise performance via management skills such as motivation and leadership. It gives delegates a concrete base, methods and tools to apply proven management practice, helping them to make the behavioural shift from doing to motivating others to get it done.

Who is it for?
This course is ideal for anyone with responsibility for managing others. This course will help those newly appointed to a supervisory role to build their skills in people management.

What will you learn?
We will help you understand how to set and obtain objectives with your team, teaching you techniques to motivate and empower others. You will start to develop your leadership style and learn how to gain the trust and respect of your team.

MANAGING YOURSELF

• Hopes and fears
• Standards of performance
• Effective communication
• Questioning and listening skills
• Words, language and body language
• Assertive behaviour
• Time management
• Targets, prioritising and planning Time management tools

MANAGING OTHERS

• The balance of needs
• Task, team and individual
• The role of a leader
• Styles of management
• The challenge of teamwork
•  Motivation
• Maximising and maintaining input
• Building a desire for results
• A positive team and organisational goals
• Overcoming barriers to effective delegation  Feedback
• Providing recognition
• Constructive Performance management Questions and answers

TO BOOK: To make a card payment, request an invoice or set up a BACS transfer please ring 01392 410530 ext. 216 or email events@ymcaexeter.org.uk.